WyzeBiz: CRM and customer follow-up software for independent businesses
WyzeBiz captures a business’s incoming leads, keeps every customer conversation in one place, and sends the follow-up email that turns those leads into booked work. It is sold as DealerWyze, RealtyWyze, ProWyze, and SalesWyze — four editions of one application.
What the application does
A business signs up, connects the mailbox it already uses, and imports or forwards its leads. From there WyzeBiz:
- Captures leads automatically — new inquiries arriving at a nominated mailbox become tracked leads instead of buried email.
- Sends follow-up campaigns — multi-step email sequences the business writes and approves, sent from its own address so replies come straight back to it.
- Detects replies — when a lead responds, the sequence stops automatically and the conversation is handed to a person.
- Tracks engagement — opens, clicks, and replies, so the business can see which follow-up is actually working.
- Honors opt-outs — one-click unsubscribe on every message, with a permanent suppression list.
The same application is sold under four names, each tuned to how that trade sells. The software underneath is identical.
Why the app asks for Google account access
Businesses send follow-up from the address their customers already recognize, which usually means their own Gmail or Google Workspace mailbox. When a business chooses to connect one, WyzeBiz requests only the access those features need:
- Sending mail — to deliver the follow-up campaigns the business itself wrote and approved. Nothing is sent that the business did not configure.
- Reading mail — to notice when a lead replies so the sequence stops, and, where the business turns it on, to create a lead when a new inquiry arrives. Bulk and automated mail is filtered out rather than captured.
Credentials are stored encrypted and scoped to that business alone. Google user data is never used to train generalized AI models and is never sold. A mailbox can be disconnected at any time from the product’s settings. Full detail is in the Privacy Policy.
Editions of WyzeBiz
WyzeBiz is one application. It is sold under four names so each trade recognizes itself, but it is a single product, a single account system, and a single Google integration — the editions differ only in wording and defaults.
WyzeBiz for Dealers
Sold as DealerWyze · Independent & used-car dealers
Leads, SMS follow-up, inventory, BHPH, and AI assistance in one place.
See this edition →WyzeBiz for Real Estate
Sold as RealtyWyze · Independent real estate agents
Every inquiry, listing, and client conversation tracked from first contact to close.
See this edition →WyzeBiz for Trades
Sold as ProWyze · Independent trades businesses
Lead generation, morning brief, scheduling, and dispatch for the whole trade business.
See this edition →WyzeBiz for Sales Teams
Sold as SalesWyze · Sales teams and follow-up campaigns
Automated email follow-up that turns a stale lead list back into booked revenue.
See this edition →Common questions
What does WyzeBiz do?
WyzeBiz is CRM and customer follow-up software for independent businesses. It captures incoming leads from a nominated mailbox, keeps every customer conversation in one place, and sends multi-step follow-up email campaigns from the business’s own address.
Who is WyzeBiz for?
WyzeBiz is built for independent businesses that lose revenue to slow or missed follow-up: used-car and independent dealers, real estate agents, trades businesses, and small sales teams. It is designed for operators without a dedicated marketing department.
What is the difference between DealerWyze, RealtyWyze, ProWyze, and SalesWyze?
They are four editions of the same application. WyzeBiz is a single product with one account system and one Google integration; the editions differ only in wording and default settings so each trade recognizes its own vocabulary.
Why does WyzeBiz ask for access to a Google account?
WyzeBiz asks for Gmail access so a business can send follow-up from the address its customers already recognize. It requests send access to deliver campaigns the business wrote and approved, and read access to detect replies so a sequence stops automatically.
Does WyzeBiz sell customer data or use it to train AI models?
No. WyzeBiz does not sell contact data, and Google user data is never used to train generalized AI or machine-learning models. Credentials are stored encrypted and scoped to a single business.
Can a business disconnect its mailbox from WyzeBiz?
Yes. A connected mailbox can be disconnected at any time from the product’s settings, which revokes the stored OAuth credentials immediately.